Detail-oriented professional with expertise in patient scheduling and insurance verification. Proven ability to streamline processes and enhance communication within healthcare teams.
Work History
Interventional Radiology Scheduler
4 Months
Prisma Health Richland | 04.2026 - Current
Scheduled patient appointments utilizing electronic health record systems for optimal efficiency.
Coordinated with physicians and nursing staff to streamline patient flow and reduce wait times.
Managed insurance verification processes, ensuring accurate patient information and coverage details.
Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
Centralized Scheduler Customer Service
4 Years 3 Months
MUSC | 12.2021 - 03.2026
Managed scheduling for multiple departments, ensuring optimal resource allocation and patient flow.
Coordinated appointment logistics using advanced scheduling software to enhance operational efficiency.
Managed high call volumes with professionalism and patience, prioritizing customer service while multitasking effectively.
Handled cancellations or rescheduling requests promptly while minimizing disruptions to overall appointment schedules across various departments.
Centralized Scheduler
4 Years 9 Months
Novant Health | 02.2017 - 11.2021
Coordinated scheduling for multiple departments, optimizing resource allocation and appointment availability.
Streamlined communication between staff and patients, enhancing satisfaction and reducing wait times.
Managed electronic scheduling systems to ensure accurate and up-to-date information across platforms.
Collaborated with healthcare teams to prioritize appointments based on urgency and patient needs.
Interventional Radiology Scheduler at University Medical Center of Southern NevadaInterventional Radiology Scheduler at University Medical Center of Southern Nevada