Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vonda Logsdon

High View,West Virginia

Summary

Proven leader with extensive experience in retail and military settings, notably with Signet Jewelers. Excelled in staff supervision and customer relations, significantly improving customer satisfaction and financial accuracy. Skilled in money handling and team motivation, adept at driving results through effective team development and workload management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

33
33
years of professional experience

Work History

Assistant Manager

Signet Jewelers
08.2006 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Sales Associate

Dunkinsdiamonds
01.2002 - 06.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Store Manager

Rite Aide Pharmacy
04.1994 - 02.2001
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Military Police Officer

United States Army National Guard
02.1991 - 04.1997
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.

Education

No Degree - General Studies

Potomac State College
Keyser, WV

Supply Specialist/Military Police -

Military Training
Ft. Lee, VA
08.1992

High School Diploma -

Hampshire High School
Romney, WV
05.1992

Army - Basic Training

Basic Training
Ft.Dix, VA
08.1991

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Workload Management

Timeline

Assistant Manager

Signet Jewelers
08.2006 - 11.2023

Sales Associate

Dunkinsdiamonds
01.2002 - 06.2006

Store Manager

Rite Aide Pharmacy
04.1994 - 02.2001

Military Police Officer

United States Army National Guard
02.1991 - 04.1997

No Degree - General Studies

Potomac State College

Supply Specialist/Military Police -

Military Training

High School Diploma -

Hampshire High School

Army - Basic Training

Basic Training
Vonda Logsdon