Vondelle Simmons
Bronxville,NY
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Case Manager
NYCHA Lead Abatement Program(Temporary Work )
04.2023 - 09.2023
- Implemented comprehensive case management plans to address client needs and goals.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Direct Support Counselor
LAN/AHRC
10.2022 - 04.2023
- Advocate for people who are Neurodiverse(Brain works different than the average typical
- took detailed patient histories and coordinated treatment plans with members of a multidisciplinary team.
- gained complete knowledge of relevant statues,case laws and ethical codes to adhere to best practice standards.
- Engaged clients in conversation to determine feelings and apprehensions.
Personal Assistant
Emmett Jones
07.2017 - 12.2020
- Established professional relationships with worthy vendors.
- Entrusted with handling confidential and sensitive situations in a professional capacity.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation..
- Displayed absolute discretion at handling confidential information.
Co-Owner
A-One Child Care
01.2012 - 12.2017
- Complied with mandated organizational and regulatory mandates to maintain customer safety and privacy.
- Maintained accurate client records on measurements, drawings and other relevant data for future reference.
- Developed and maintained nutritious meal plans to meet the dietary needs of clients
- Performed all office duties and maintained adequate stock level for the business
Direct Care Professional
Community Resources Center
02.2009 - 07.2012
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Secretary
H.S. Finishing Corp.
06.1997 - 07.2002
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained daily report documents, memos and invoices.
Education
Business Office Technology - Business Office Technology
SUNY North Bronx Career Counseling &Outreach
The Bronx, NY06.2018
GED -
New York State
New York, NY09.1993
Skills
- Program Development
- Documentation
- Data Entry and Analysis
- Clients Rights
- Intervention Plans
- Quality Assurance Controls
- Verbal and Written Communication
- Eligibility Assessments
Certification
Powerpoint
Word
Excel
First Aid/CPR
Timeline
Case Manager
NYCHA Lead Abatement Program(Temporary Work )
04.2023 - 09.2023
Direct Support Counselor
LAN/AHRC
10.2022 - 04.2023
Personal Assistant
Emmett Jones
07.2017 - 12.2020
Co-Owner
A-One Child Care
01.2012 - 12.2017
Direct Care Professional
Community Resources Center
02.2009 - 07.2012
Secretary
H.S. Finishing Corp.
06.1997 - 07.2002
Business Office Technology - Business Office Technology
SUNY North Bronx Career Counseling &Outreach
GED -
New York State