Vonna Parson
Allendale,SC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Customer Service Agent
Envoy Air Inc an American Airlines company group
Savannah, GA
02.2013 - 06.2023
- Assisted passengers with purchasing airline tickets
- Assisted passengers with boarding/deplaning aircraft
- Assisted passengers with rebooking die to delayed/cancelled flights
- assisted passengers with delayed luggage and luggage complaints
Education
GED -
Temple High School
Temple, TXSkills
- Customer Complaint Resolution
- Needs Assessment
- Outstanding Communication Skills
- Problem Resolution
- Customer Relations
- Customer Service
Timeline
Customer Service Agent
Envoy Air Inc an American Airlines company group
02.2013 - 06.2023
GED -
Temple High School
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