Hi, I’m
Vonne Alexander
Personal Assistant(Admin)
New York,NY
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Responsible Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
10
years of professional experience
Work History
Photography StudioBrooklyn, NY
Human Resources Assistant
02.2018 - 12.2022
Job overview
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Posted positions through approved recruitment channels.
- Set up orientations and initial training for new employees.
- Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
Toys"R"UsHouston, TX
Social Media Manager
01.2016 - 04.2018
Job overview
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
TargetBrooklyn, NY
Customer Service Representative
05.2013 - 02.2016
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Investigated and resolved customer inquiries and complaints quickly.
Education
New York City College of Technology of The City University of New YorkBrooklyn, NY
from Accounting Technology And Bookkeeping
Skills
- Advertising Techniques
- Technical Support
- Staff Training
- New Hire Orientation
- networking/building relationships
- Challenges & Outcomes
- Sorting and Labeling
- Effective Planning
- Administrative Support
- Time Management
- Talent Recruitment
- Team Player
- Social Perceptiveness
- Judgment and Decision-Making
- Active Listening
- Google Calendar
- Providing Feedback
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Assistant
Photography Studio
02.2018 - 12.2022
Social Media Manager
Toys"R"Us
01.2016 - 04.2018
Customer Service Representative
Target
05.2013 - 02.2016
New York City College of Technology of The City University of New York
from Accounting Technology And Bookkeeping