Vonnie Gill
CIBOLO,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Accountable Residential Program Manager handling multiple tasks in fast-paced environments while remaining calm and composed. Smart individual knowledgeable in regulations and rules that promote quality home environments. Committed to every resident's well-being through assurance nutritious meals, self-development initiatives and appropriate recreational activities.
Overview
12
12
years of professional experience
Work History
Travel Agent
Archer Travel Service
10.2021 - Current
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Streamlined booking processes for improved efficiency and reduced wait times for customers.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
Paraprofessional/Behavioral Aide
Scuc Isd
08.2021 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Resident Supervisor
Smithwright Services
07.2015 - 08.2020
- Enhanced resident care by effectively managing and overseeing staff in daily activities.
- Streamlined daily operations, successfully delegating tasks to team members based on their strengths and abilities.
- Promoted a positive work culture by providing ongoing feedback, recognition, and support to staff members.
- Collaborated with multidisciplinary teams to coordinate services that met each resident''s unique needs and goals.
- Managed budgets responsibly, monitoring expenses closely to ensure financial stability for the program while maximizing resources available for resident care.
- Coordinated community outings for residents, enriching their lives through social interaction and integration into the local area.
- Developed strong relationships with external agencies, collaborating to secure additional resources or services for residents as needed.
Program Director
YMCA
09.2011 - 07.2015
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
- Advanced community outreach efforts by forging strong relationships with local partners.
Education
Bachelor of Arts - Human Services
Western Washington University
Bellingham, WA06.2013
Skills
- Special Education Support
- CPI Trained
- Documentation
- Adaptability and flexibility
- Administrative Tasks
Timeline
Travel Agent
Archer Travel Service
10.2021 - Current
Paraprofessional/Behavioral Aide
Scuc Isd
08.2021 - Current
Resident Supervisor
Smithwright Services
07.2015 - 08.2020
Program Director
YMCA
09.2011 - 07.2015
Bachelor of Arts - Human Services
Western Washington University
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