Vu-Van Nguyen
Fresno,CA
Summary
Accomplished Pharmacy Manager known for strong operations management and medication therapy management skills. Experienced in developing training programs that enhance staff performance and company goals while maintaining pharmacy compliance with federal and state regulations. Strengths include strategic planning, team leadership, and quality control, with a focus on fostering relationships with customers and other healthcare professionals in order to optimize positive health outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
Fresno, California
04.2012 - Current
- Supervised daily pharmacy operations and staff performance at community pharmacy location.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Communicated with patients with compassion while keeping medical information private.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Provided professional consultation services on drug therapy options for patients.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Trained new pharmacists and technicians on procedures and systems used in pharmacy.
Staff Pharmacist
Walgreens
Fresno, California
10.2010 - 03.2012
- Dispensed medications accurately to patients and healthcare providers.
- Reviewed prescriptions for potential interactions and contraindications.
- Collaborated with healthcare team to ensure optimal patient care.
- Ensured compliance with state and federal pharmacy regulations and standards.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Collaborated with physicians to provide patients with high quality and cost-effective medications.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Education
Ph.D. - Pharmacy
Roseman School of Pharmacy
Henderson, NV06-2010
Bachelor of Science - Biology
University of California, Irvine
Irvine, CA06-1995
Skills
- Effective communication
- Operations management
- Pharmacy operations management
- Pharmacy software proficiency
- Medication therapy management
- Patient education and counseling
- Staff management
- Drug utilization review
- Analytical thinking
- Workflow optimization
- Inventory and restocking
- Training and mentoring
- Immunizations
- Quality assurance controls
- Drug inventory management
- Performance metrics
Certification
- Board of Pharmacy Registered Pharmacist California
- American Pharmacist Association APhA
- American Heart Association CPR Certified
- Walgreens and APha Certified Mental Health Awareness
- Walgreens and APha Certified Immunizer
Accomplishments
- Received Walgreens Annual Champion of Champion Award for Customer Care
- Received the highest performance evaluation score possible in the district for a pharmacist
- Chosen to train new pharmacists for the district
- Chosen to lead monthly conference calls for the district
- Chosen to pilot new programs for the company and my pharmacy is always frontrunner to embrace new changes and develop postitive trends
Timeline
Pharmacy Manager
Walgreens
04.2012 - Current
Staff Pharmacist
Walgreens
10.2010 - 03.2012
Ph.D. - Pharmacy
Roseman School of Pharmacy
Bachelor of Science - Biology
University of California, Irvine