Vy Bui
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist
DSA Nails And Spa
06.2018 - 09.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier/ Hostess
San Manuel Casino
08.2019 - 05.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Parking Lot Attendant
San Manuel Casino
07.2020 - 06.2021
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Ensuring safety to the casino and Tribe while directing traffic for vehicles and
pedestrians, warn hazards , as well as following safety protocols, reporting unsafe drivers, monitoring traffic flow safely, and transporting
guests when necessary via non-commercial vehicles.
Food Server
Yaamava Resort And Casino
06.2021 - 11.2022
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Relationship Marketing Host
Yaamava Resort And Casino
11.2022 - Current
- Working with Viet guests, and team members from other properties to maintain and build relationships to acquire new business and revenue
- Increased team database using marketing promotional offers
- Establishing relationships with VIP guests to generate revenue and trips for the casino
- Reactivation/ acquisition growth quarterly
- Resolving problems daily
- Organized successful promotional events such as Viet concerts, and team dinners leading to increased customer turnout and sales.
Education
High School Diploma -
Redlands East Valley High School
Redlands, CA06.2019
Skills
- Bilingual
- Exceptional communication
- Computer Skills
- Understanding Customer Needs
- Problem Resolution
- Customer Engagement
- Relationship Building
Languages
Vietnamese
Native or Bilingual
Timeline
Relationship Marketing Host
Yaamava Resort And Casino
11.2022 - Current
Food Server
Yaamava Resort And Casino
06.2021 - 11.2022
Parking Lot Attendant
San Manuel Casino
07.2020 - 06.2021
Cashier/ Hostess
San Manuel Casino
08.2019 - 05.2020
Receptionist
DSA Nails And Spa
06.2018 - 09.2018
High School Diploma -
Redlands East Valley High School
Similar Profiles
Tao Cong DoTao Cong Do
Store Manager at Coco Nails Spa and Beauty Pty LtdStore Manager at Coco Nails Spa and Beauty Pty Ltd
Victoria SteeleVictoria Steele
Manager and Nail Technician at Pearl Nails and SpaManager and Nail Technician at Pearl Nails and Spa
Lacyanna PermenterLacyanna Permenter
Reception Manager at Dep Nails & SpaReception Manager at Dep Nails & Spa