Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vy Ngo

Tucson,AZ

Summary

Attentive receptionist with a good work ethic and a positive demeanor. Experienced with phone calls and setting up clients' appointments while updating nail technicians' schedules daily. Strengths are customer service skills, the ability to multitask, and maintaining professionalism while under pressure, or when the store is having a rush.

Overview

1
1
year of professional experience

Work History

Receptionist

Q Nails Lounge
Tucson, Arizona
05.2024 - 02.2025
  • Greeted clients in a friendly manner when they came in, and ensured a good atmosphere.
  • Efficiently scheduled and confirmed appointments using the management computer and phone.
  • Managed the cash register and processed the payments accurately.
  • Consistently maintained cleanliness and organization in the reception area.
  • Communicated well with the other nail technicians to have a good work and service flow throughout the day.
  • Handled the client feedback professionally, and communicated concerns to management quickly to find a solution.
  • Folded new towels, and restocked materials for the nail technicians.
  • Answered customer questions and provided the store information involving products.

Education

High School Diploma -

University of Arizona
Tucson, AZ
05-2029

Skills

  • Customer service
  • Appointment scheduling
  • Cash handling
  • Effective communication
  • Team collaboration
  • Client relationship management
  • Feedback resolution
  • Telephone skills
  • Front desk operations
  • Calm demeanor

Languages

Vietnamese
Limited

Timeline

Receptionist

Q Nails Lounge
05.2024 - 02.2025

High School Diploma -

University of Arizona

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