Vyacheslav Rabinovitch
Bethlehem,PA
Summary
Dynamic small business owner with a proven track record at Domino's Pizza Inc., excelling in customer relations and financial management. Successfully increased customer satisfaction through strategic planning and effective team oversight, leading to significant repeat business. Skilled in negotiation and project management, fostering strong relationships to drive operational success.
Overview
2026
2026
years of professional experience
Work History
Owner
Wireless Street Talk
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Owner
Ipod Place
Server
Park 22 Diner
335 US-22, Green Brook Township, NJ 08812
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Dominos Pizza Inc.
1826 Union Blvd, Allentown, PA 18109
08.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Owner
Dominos Pizza Inc.
Feasterville, PA
09.2010 - 02.2012
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed daily operations, ensuring accurate and efficient task completion by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
Education
Associate Of Business Administration - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Marketing
- Team oversight
- Staff management
- Project estimating
- Strategic planning
- Business launch
- Financial management
- Staff hiring
- Consulting
- Negotiation
- Sales leadership
- Sales management
- Cost reduction
- Talent development
- Budget administration
- Partnership development
Languages
Russian
Native or Bilingual
Work Preference
Desired Job Title
ServerWork Type
Full TimeTimeline
Server
Park 22 Diner
01.2025 - Current
Manager
Dominos Pizza Inc.
08.2024 - 01.2025
Owner
Dominos Pizza Inc.
09.2010 - 02.2012
Owner
Wireless Street Talk
Owner
Ipod Place
Associate Of Business Administration - Business Administration
Southern New Hampshire University