Chi Vy Phan
Phoenix,AZ
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Pho Laveen. Proven ability to enhance guest engagement and streamline event operations as an Event Management Intern at VinaGame(VNG). Proficient in data management and committed to continuous improvement, ensuring memorable experiences for all attendees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Pho Laveen (3424 W. Southern Ave, Phoenix, AZ 85041)
06.2024 - Current
- Delivered exceptional customer service by promptly greeting and seating guests.
- Assisted in maintaining cleanliness of dining area and ensuring a welcoming environment.
- Supported inventory management by restocking supplies and notifying management of shortages.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
Event Management Intern
VinaGame (VNG Corporation)
05.2022 - 10.2024
- Developed event schedules and timelines.
- Collected feedback from participants post-events, contributing to continuous improvement efforts for future initiatives.
- Collaborated with team members to brainstorm innovative ideas for enhancing attendee experiences at events.
- Supported on-site event operations by setting up venues and troubleshooting issues as they arose.
- Collecting event data for report and future improvement.
Education
Cybersecurity
Maricopa Community Colleges, Glendale Community College
Glendale, AZHigh School Diploma -
Gifted Hung Vuong High School
Gia Lai - Viet Nam09-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Computer hardware and software knowledge
- Network security
- Documentation skills
- Data entry
- Data management
- Computer operations management
Certification
IELTS (International English Language Testing System)
Overall: 6.5
Writing: 6.5
Speaking: 6.5
Reading: 7
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Server
Pho Laveen (3424 W. Southern Ave, Phoenix, AZ 85041)
06.2024 - Current
Event Management Intern
VinaGame (VNG Corporation)
05.2022 - 10.2024
Cybersecurity
Maricopa Community Colleges, Glendale Community College
High School Diploma -
Gifted Hung Vuong High School
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