Walter Cornejo
Berkeley,MO
Summary
Motivated to maintain customer satisfaction and contribute to company success. speed and process optimization and results-oriented with exemplary passion for develop relationships, cultivating partnerships and growing businesses, responsible Manager offering 17 years of experience resolving, account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal satisfied customers. Focused on surpassing expectations and driving team success.
Offering strong leadership and problem-solving abilities, with readiness to learn and grow within production environment. Brings understanding of production processes and quality control principles, with skills in project management and time management. Ready to use and develop leadership and problem-solving skills in Production Supervisor role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operation Supervisor
Triad Manufacturing Company
01.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Territorial Manager
RIA Money Transfer
01.2014 - 01.2019
- Greeted customers and helped with product questions, selections and purchases
- Aided customers and promoted sales and purchases by searching for the best prices on the market to send or receive their money
- Worked closely with shift manager to solve problems and handle customer concerns
- Informed customers of current store promotions to encourage additional sales purchases etc
Pharmaceutical Production Supervisor
Legacy Pharmaceutical Packaging
03.2024 - Current
- Motivated staff with regular feedback to improve performance and productivity.
- Conducted safety audits for identifying potential hazards and implementing corrective actions.
- Facilitated team discussions for identifying and resolving production bottlenecks.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 100 production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated existing production processes and identified areas for improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Facilitated team meetings to discuss progress and address any issues, promoting open communication.
- Improved safety standards, conducting regular training sessions and updating safety protocols.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
Customer Service Senior Supervisor
Ria Money Transfer
01.2012 - 01.2014
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Established team priorities, maintained schedules and monitored performance
- Directed training and retraining of employees to boost performance and enhance business results
- Improved customer satisfaction with streamlined service procedures.
- Coordinated workflow processes to support project completion and meet deadlines.
- Implemented performance metrics to enhance team accountability and productivity.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
Operation Senior Supervisor
Ria Money Transfer
01.2008 - 01.2012
- Monitored compliance risks while adhering to safety protocols
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Trained and guided team members to maintain high productivity and performance metrics
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Education
1 year - Psychology
University of El Salvador
01.2004
High school - General Office Services
Cultural Renovation College
01.2003
Skills
- Development Supervision
- Manufacturing
- Staff management
- Management Skills
- Spanish
- English
- Fluency in Spanish
- Fluency in English
- Selling Skills
- Empathic
- Leadership Development
- Microsoft Office
- Production management
Accomplishments
- Supervised team of 120 staff members.
- Achieved Budget Control by introducing daily control system for Transportation Logistic tasks.
Certification
- Forklift Certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Pharmaceutical Production Supervisor
Legacy Pharmaceutical Packaging
03.2024 - Current
Operation Supervisor
Triad Manufacturing Company
01.2022 - Current
Territorial Manager
RIA Money Transfer
01.2014 - 01.2019
Customer Service Senior Supervisor
Ria Money Transfer
01.2012 - 01.2014
Operation Senior Supervisor
Ria Money Transfer
01.2008 - 01.2012
High school - General Office Services
Cultural Renovation College
1 year - Psychology
University of El Salvador
Similar Profiles
Mario FombyMario Fomby
Staffing General Labor at Triad Staffing CompanyStaffing General Labor at Triad Staffing Company
Anthony GambleAnthony Gamble
Cabinet Installer/ Maker at Triad Cabinet Company IncCabinet Installer/ Maker at Triad Cabinet Company Inc
HARINDRANATH YADAVHARINDRANATH YADAV
Deputy Manager Costing & MIS - (Business Intelligence & Planning) _ Cost Accountant at plant site at MAJAN GLASS COMPANY S.A.O.G (Container Glass Manufacturing Company in Oman)Deputy Manager Costing & MIS - (Business Intelligence & Planning) _ Cost Accountant at plant site at MAJAN GLASS COMPANY S.A.O.G (Container Glass Manufacturing Company in Oman)