- Camping
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy cooking for friends and family gatherings
- I enjoy helping others and giving back to the community
- Volunteering at community kitchens and food-related charities
- Homelessness Outreach
Wade Skipper
Reno,NV
Summary
Results-oriented account manager focused on driving client satisfaction and retention. Expertise in relationship building and account oversight, with a history of resolving escalated issues and conducting regular account reviews to enhance service offerings.
Overview
10
10
years of professional experience
Work History
Oustside Sales and Account Manager
Yellowstone River Equipment Company
Reno, NV
11.2024 - 12.2025
- Managed client accounts, ensuring timely communication and addressing inquiries effectively.
- Cultivated robust client relationships, enhancing customer satisfaction rates.
- Executed contract negotiations, aligning service offerings with client needs and expectations.
- Conducted regular follow-ups to assess client satisfaction and identify potential upsell opportunities.
- Assisted in the preparation of sales presentations, delivering tailored solutions to clients.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Sales Associate
Camping World RV Sales
Reno NV
05.2024 - 11.2024
- Assisted customers in selecting RVs and accessories, enhancing overall shopping experience.
- Maintained product knowledge to provide accurate information and recommendations to clients.
- Processed sales transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to create engaging displays that showcased featured products.
- Responded to customer inquiries promptly, resolving issues to foster loyalty and repeat business.
- Adapted quickly to changing sales strategies, contributing positively to team performance goals.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Camping World RV Sales
Reno, NV
05.2023 - 11.2023
- Assisted customers in selecting RVs, ensuring alignment with their needs and preferences.
- Conducted product demonstrations to showcase features and benefits of various RV models.
- Managed inventory levels, coordinating with suppliers for timely restock of popular items.
- Processed sales transactions efficiently, maintaining accuracy in cash handling and documentation.
- Provided exceptional post-sale support, addressing customer inquiries and resolving issues promptly.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
CEO
Tahoe House Family Services
Reno NV
12.2015 - 11.2022
- Fostered partnerships with local agencies to expand community outreach initiatives.
- Oversaw budget management, ensuring alignment with strategic goals and funding requirements.
- Directed staff recruitment, training, and performance evaluations to build a high-performing team.
- Analyzed program effectiveness, utilizing data-driven insights to inform decision-making processes.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Education
No Degree - Business Management
Univeristy of Phoenix
Reno, NVHigh School Diploma -
Douglas High School
Minden, NV06-1992
No Degree - Criminal Justice
Truckee Meadows Community College
Reno, NV08-1992
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Strategic planning
- Goal oriented
- Relationship building and management
- Sales development
- Account oversight
- Customer relationships
Interests
Timeline
Oustside Sales and Account Manager
Yellowstone River Equipment Company
11.2024 - 12.2025
Sales Associate
Camping World RV Sales
05.2024 - 11.2024
Sales Associate
Camping World RV Sales
05.2023 - 11.2023
CEO
Tahoe House Family Services
12.2015 - 11.2022
No Degree - Business Management
Univeristy of Phoenix
High School Diploma -
Douglas High School
No Degree - Criminal Justice
Truckee Meadows Community College