Wade Vaughn-Greer
Lexington
Summary
A seasoned and accomplished banking professional with over 22 years of diverse experience and a track record of excellent relationship building and outstanding customer service.
Overview
26
26
years of professional experience
Work History
Banking Center Manager
Traditional Bank
05.2024 - Current
- Coaching, mentoring and developing a team of four through routine check-ins, goal setting and open communication to help drive productivity and engagement
- Lead and implement daily TTE growth and development
- Oversees branches overall operations
- Business development/customer relationship building with focus on retention
- Focus on branch operational excellence
- Take part in new-hire employment recruitment and interviews
- Building and leading a high-performance team focused on achieving service and TTE sales goals
- Cultivates a positive team culture to help with the reduction in staff turnover
Office Manager
The Spa at Wellington
11.2021 - 03.2024
- Go-to for day to day operations
- Client support/rention
- Monthly reporting of income from VIP memberships
- Sales tax reporting
- A/P and A/R
Head Teller/Branch Manager
Cumberland Valley National Bank
06.1999 - 10.2021
- Call Center/Customer Service department
- Marketing department
- Assistant Supervisor of the Debit/Credit card department
- Debit/Credit card disputes processor
- Loan Assistant
- Head Teller/Branch Manager
Education
Business Administration
Somerset Community College
London, KY05.2002
Skills
- Leadership
- Team management
- Sales and business development
- Communication
- Problem solving
- Customer service
- Operational management
Timeline
Banking Center Manager
Traditional Bank
05.2024 - Current
Office Manager
The Spa at Wellington
11.2021 - 03.2024
Head Teller/Branch Manager
Cumberland Valley National Bank
06.1999 - 10.2021
Business Administration
Somerset Community College