A proven achiever with extensive experience at Mt Princeton Hot Springs Resort, excelling in laundry management and guest relations. Enhanced pool water quality and streamlined housekeeping processes, significantly improving service efficiency. Demonstrated maintenance coordination and customer service expertise, achieving targets and fostering positive client experiences. Hardworking Houseperson and as a Pool Technician bringing 11 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Wade Yappen
Nathrop,CO
Summary
Overview
11
years of professional experience
Work History
Mt Princeton Hot Springs Resort
Houseperson
08.2013 - Current
Job overview
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently to improve overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Help improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Assisted housekeeping staff in completing tasks efficiently to improve overall cleanliness.
- Optimized workflow during high-volume periods by proactively identifying areas requiring additional attention or support from colleagues.
Mt Princeton Hot Springs Resort
Lead Pool Technician
08.2013 - Current
Job overview
- Improved pool water quality by implementing advanced filtration systems and chemical treatments.
- Established strong relationships with vendors to secure favorable pricing on parts and supplies while maintaining high-quality standards.
- Streamlined workflow processes to increase team productivity, resulting in more pools serviced per day.
- Assisted clients with troubleshooting issues remotely via phone or email support prior to dispatching a technician on-site when necessary.
- Ensured safe swimming conditions by conducting regular inspections of pool facilities for compliance with local health codes and safety regulations.
- Conducted thorough water tests to determine optimal chemical balance, ensuring clean and healthy swimming environments for clients.
- Consistently met or exceeded monthly performance targets resulting in increased revenue for the company.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Education
Maquoketa Community High SchoolMaquoketa, IA
High School Diploma
06.1995
University Overview
Skills
- Laundry Management
- Maintenance Coordination
- Housekeeping tasks
- Cleaning techniques
- Guest Relations
- Heavy Lifting
- Customer Service
Timeline
Houseperson
Mt Princeton Hot Springs Resort
08.2013 - Current
Lead Pool Technician
Mt Princeton Hot Springs Resort
08.2013 - Current
Maquoketa Community High School
High School Diploma
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