Dynamic Sales Manager with a proven track record at Glam Cosmetics and Fragrances, excelling in relationship building and sales team training. Expert in analyzing market trends to drive promotional campaigns, resulting in increased brand awareness. Adept at client relationship management, fostering long-term partnerships through exceptional service and tailored solutions.
Hi, I’m
Wafaa Fathi
Coconut Creek,Florida
Summary
Overview
10
years of professional experience
Work History
Glam Cosmetics and Fragrances Delray Beach, FL
Sales Manager
03.2016 - Current
Job overview
- Developed sales strategies to enhance product visibility and drive customer engagement.
- Trained and mentored team members on effective sales techniques and product knowledge.
- Analyzed market trends and competitor activities to inform
- promotional campaigns that increased brand awareness.
- Analyzed market trends and competitor activities .
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Margate Beauty School Margate, FL
Nail Tech
University Overview
ZianebTangier, Morocco
High School Diploma
07.1996
University Overview
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Product knowledge
Sales expertise
Sales presentations
Motivational skills
Client relationship management
Positive and upbeat
Goal setting
Account management
Analytical problem solver
Languages
Arabic
Full Professional
French
Full Professional
Timeline
Sales Manager
Glam Cosmetics and Fragrances
03.2016 - Current
Margate Beauty School
Nail Tech
Zianeb
High School Diploma