Wahedullah Masood Werdek
Valley Stream,NY
Summary
Experienced hospitality professional prepared for restaurant ownership and management. Proven ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in operations, customer service, and financial management. Known for reliability, strong leadership, and results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Owner/Operator
Top Halal Chef
08.2024 - 04.2025
- Developed operational procedures to enhance efficiency in food preparation and service.
- Ensured compliance with health and safety regulations across all restaurant operations.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained staff on customer service excellence to improve overall dining experience.
- Monitored daily operations to identify areas for improvement in workflow and productivity.
Restaurant Owner/Operator
Sicilian Pizza & Gyro
01.2021 - 06.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Monitored daily operations to identify areas for improvement in workflow and productivity.
- Implemented inventory management practices to minimize waste and optimize supply chain processes.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Uber Partner
Uber Driver
06.2015 - 02.2018
- Analyzed rider feedback to identify areas for service improvement and implement solutions.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
Education
Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2015
Associate of Arts - Criminal Justice
Queensborough Community College
Oakland Gardens, NY06-2012
Skills
- Process optimization
- E-commerce order management
- Regulatory compliance expertise
- Culinary presentation
- Team leadership
- Business operations management
- Recruitment and selection
- Marketing strategy execution
- Collaborative teamwork
- Composed and approachable demeanor
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Achieved customer satisfaction by providing outstanding customer service with accuracy and efficiency.
Certification
- Food Protection License
- Project Management Certification (Currently Enrolled)
- Media Buyer Academy (Currently Enrolled)
Languages
English
Full Professional
Persian
Full Professional
Urdu
Professional Working
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridTimeline
Restaurant Owner/Operator
Top Halal Chef
08.2024 - 04.2025
Restaurant Owner/Operator
Sicilian Pizza & Gyro
01.2021 - 06.2024
Uber Partner
Uber Driver
06.2015 - 02.2018
Criminal Justice
John Jay College of Criminal Justice
Associate of Arts - Criminal Justice
Queensborough Community College
Similar Profiles
Md Hasan Iftekhar RahiMd Hasan Iftekhar Rahi
Sales Assistant at Top Quality Halal Meat'sSales Assistant at Top Quality Halal Meat's
Charley VickersCharley Vickers
Waiting staff member at Top ChefWaiting staff member at Top Chef
MADISON BOWERSMADISON BOWERS
Insurance Coordinator at Top Chef MealsInsurance Coordinator at Top Chef Meals
Gurbir SinghGurbir Singh
Sr Business Analyst /Scrum Master at Bank of AmericaSr Business Analyst /Scrum Master at Bank of America
Joash Saint JeanJoash Saint Jean
Licensed Practical Nurse at Grandell Rehabilitation And Nursing CenterLicensed Practical Nurse at Grandell Rehabilitation And Nursing Center