Waid Jeune
Fredericksburg
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Consultant & Manager
Safford Automotive Group ( Mazda )
2022.12 - Current
- Communicate with management about sales goals and progress
- Detail products for customers so they can make informed decisions about their vehicles
- Learn about automobiles to provide accurate, up-to-date information about the vehicles on our lot
- Inspect cars for flaws and damages to ensure high-quality vehicles for our customers
- Write reports about cars I sell and ways I can improve my sales strategies.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Process Assistant
Amazon Inc.
2022.12 - 2024.02
- Developed a tracker for the night shift team that breaks down the hourly volume in an easy to read user-friendly format
- Assisted creating a project to revamp the Each Receive process that involves an entire 4M change of the area
- Taught these associates how to perform this role and instilled in them what it takes to be an owner on the side by a relentless focus on handoffs and pride in their work area
- Developed associate into process assistant role that runs a self-sufficient successful weekend shift of 25+ associates
- Operate all types of powered industrial equipment in the performance of assigned duties, with Zero defects, and no safety violations
- Balancing labor/man hours inappropriate pick paths based on dwell, and PAD times in association with batch limits.
Group Customer Service Supervisor
Road America (Remote)
2018.05 - 2022.11
- Provided emergency roadside service customers
- Set up a one way tow, tow exchanges, flat tire service, lockout service and etc
- Provided geographical location spotting and data entry daily to locate customers and they disable vehicle
- Provided great customer service to each customer
- Used the map daily and being able to pin point customer location of their disable vehicle.
- Managed daily operations, consistently meeting or exceeding departmental goals and objectives.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
Education
University -
Purdue
Indianapolis, IN05.2024
High School Diploma -
New Star High School
Haiti07.2015
Skills
- Sales strategy development
- Team training and mentoring
- Sales forecasting
- Customer retention strategies
- Negotiation skills
- Effective communication
- Problem-solving abilities
- Sales performance analysis
- Pricing strategy adjustment
- Promotional campaign development
- Competitor analysis
- Customer satisfaction improvement
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
Languages
Spanish
Professional Working
English
Full Professional
French
Limited Working
Creole
Native or Bilingual
Timeline
Sales Consultant & Manager
Safford Automotive Group ( Mazda )
2022.12 - Current
Process Assistant
Amazon Inc.
2022.12 - 2024.02
Group Customer Service Supervisor
Road America (Remote)
2018.05 - 2022.11
University -
Purdue
High School Diploma -
New Star High School
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