Summary
Overview
Work History
Education
Skills
Timeline
Generic

Waki Funches

Las Vegas

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Foundever
Las Vegas
05.2022 - Current
  • Assisted customers with inquiries through various communication channels.
  • Resolved customer complaints by identifying issues and providing solutions.
  • Maintained accurate customer records in the company database.

CNA

Professional Healthcare Services
Las Vegas
04.2010 - 09.2024
  • Provided compassionate patient care and support in daily living activities.
  • Assisted nursing staff with medical procedures and administering medications.
  • Monitored vital signs and reported changes to healthcare team members.

Education

Medical Assistant

Associated Technical College
Los Angeles, CA
02.1995 - 09.1997

Skills

  • Customer service
  • Complaint resolution
  • Customer record management
  • Multichannel communication

Timeline

Customer Service Representative

Foundever
05.2022 - Current

CNA

Professional Healthcare Services
04.2010 - 09.2024

Medical Assistant

Associated Technical College
02.1995 - 09.1997
Waki Funches