Waleed Alimam

• Championed customer satisfaction initiatives within the department by continuously assessing processes for improvement opportunities.
• Analyzed departmental metrics for trends and areas of improvement, implementing necessary changes to enhance overall performance.
• Verified, interpreted and consulted on specimen quality and test results.
• Managed crisis situations effectively by developing contingency plans and coordinating with emergency response teams during critical events.

• Managed crisis situations effectively by developing contingency plans and coordinating with emergency response teams during critical events.
• Verified, interpreted and consulted on specimen quality and test results.
• Gained advanced understanding in [Software] and [Software] in order to effectively use each.
• Improved staff training programs to ensure highly skilled team members in all areas of blood bank supervision.

Responsible for organizing and directing the daily activities of personnel assigned to the section.

•Maintains adequate inventories and requisitions and orders expendable supplies for the section.

•Maintains validity of the results,qualify control monthly statistical reports and workload reports.

•Trains new employees.

•Solves technical problems related to the section.

•Continuously plans and works to improve service provided in their laboratory section of responsibility.

Provide Maintains validity of the results, qualify control monthly statistical reports and workload reports.

•Trains new employees.

•Solves technical problems related to the section.

•Continuously plans and works to improve service provided in their laboratory section of responsibility readership to Laboratory personals. Managed 20 employees who work in transfusion service and donor area.