Waleed Hardy
North Charleston,SC
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Melvins Barbeque
Mount Pleasant, SC
06.2015 - Current
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Answered customer questions and provided store information.
Education
High School Diploma -
Porter-Gaud School
Charleston, SC05.2018
Some College (No Degree) - Economics
University of South Carolina - Columbia
Columbia, SCSome College (No Degree) - Accounting
Trident Technical College
Charleston, SCSkills
- Online Order Picking
- Heavy Lifting
- POS System
- New Hire Training
- Positive Attitude
- Team Leadership
- Customer Service
- Deposit Preparation
- Opening and Closing Procedures
- Adaptability and Dependability
Affiliations
- On Mondays, I organize gaming tournaments for people to compete and socialize. I run two/there events each week to offer a diversity for all the participants.
- I help manage other gaming tournaments to ensure it stays on schedule and consult competitors whenever they win or lose.
References
References available upon request.
Timeline
Cashier Team Lead
Melvins Barbeque
06.2015 - Current
High School Diploma -
Porter-Gaud School
Some College (No Degree) - Economics
University of South Carolina - Columbia
Some College (No Degree) - Accounting
Trident Technical College
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