Waleed Moughrabieh
Germantown,TN
Summary
Currently enrolled University of Memphis seeking employment to obtain experience. I am very trustworthy, and have learned many things from past experience. Always willing to learn and develop new skills. I am a very dedicated worker with excellent communication, time management and computer skills. I am aiming to leverage my abilities to successfully fill the position at your company
Overview
2
2
years of professional experience
Work History
Concessions and Usher
Malco
09.2022 - 05.2023
- Worked in a movie theater in 'MALCO' working in the concessions and usher
- Greeted customers with smile and provided friendly, knowledgeable service.
- Answer phone calls and provide information about movie tickets.
- Prepare and serve popcorn, drinks, and other concession stand items.
- Maintain cleanliness in the concession area, lobby and auditoriums.
Customer Service Reversative
Germantown Athletic Club
05.2023 - Current
- Managed calls while maintaining a professional manner under pressure.
- Giving out tours to new guests who would like to buy a membership.
- Answered questions for the customer in polite and respectful manner.
- Resolved customer complaints, leading to increased satisfaction ratings.
- Assisted customers in navigating the company website or mobile app.
Education
Bachelor of Business Administration - Management Information System
University Of Memphis
3720 Alumni Ave, Memphis, TN 3815205-2028
High School Diploma -
Houston High School
9755 Wolf River Blvd, Germantown, TN 3813905-2024
Skills
- Customer service
- Time management
- Calm under pressure
- Teamwork and collaboration
- Multi-tasker
- Good attitude
- Fast Learner
- Patient
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Service Reversative
Germantown Athletic Club
05.2023 - Current
Concessions and Usher
Malco
09.2022 - 05.2023
Bachelor of Business Administration - Management Information System
University Of Memphis
High School Diploma -
Houston High School
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