Walkenia Nunez

1. Handled customer inquiries and suggestions courteously and professionally.

2. Strategic sales of products and services to new or existing customers.

3. Followed up with students after their enrollment to assess their satisfaction and address technical or service concerns.

4. Provided top-notch service to all students and potential customers.

1. Technical knowledge of mobile devices.

2. Communication and persuasion skills.

3. Customer empathy and understanding.

4. Problem solving and sales closing skills.

5. Time management and teamwork.

6. Adaptability and professional ethics

7.Answered customer questions about products and services, helped locate merchandise, and promoted key items.

8. Built productive relationships with customers to establish trust, and increase satisfaction.

- Processed room reservations and responded to customer inquiries by phone and email.

- Collaborated with the sales team to promote packages and special offers to customers.

- Maintained a record of customer satisfaction, with an average of 95% positive ratings.