Detail-oriented and highly motivated with experience in object-oriented programming and general video game development such as level design, 3D modeling, and project management. Well-spoken and work well with teams to finish projects on schedule and at the highest quality.
Overview
9
9
years of professional experience
Work History
Server/Supervisor
Napoli’s Italian Kitchen & Market
01.2017 - Current
Routinely supported other areas of the restaurant, including answering telephones and completing financial transactions for other staff members
Successfully resolve customer complaints, ensuring repeat business and positive dining experiences.
Trained new servers on company policies, procedures, and best practices for exceptional guest service.
Server
Stellini
05.2024 - 08.2024
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Mio Nonno
08.2022 - 12.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Moviehouse and Eatery
06.2015 - 10.2016
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored theaters for cleanliness and proper set-up at all times.
Education
BACHELOR OF SCIENCE - GAME PROGRAMMING AND DEVELOPMENT
Southern New Hampshire University
Manchester, New Hampshire
01.2022
Skills
Staff Training and Development
Staff Management
Cocktail and Liquor Knowledge
Wine Knowledge
Building Guest Relationships
Guest service
Timeline
Server
Stellini
05.2024 - 08.2024
Server
Mio Nonno
08.2022 - 12.2022
Server/Supervisor
Napoli’s Italian Kitchen & Market
01.2017 - Current
Server
Moviehouse and Eatery
06.2015 - 10.2016
BACHELOR OF SCIENCE - GAME PROGRAMMING AND DEVELOPMENT
Southern New Hampshire University
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