Summary
Overview
Work History
Education
Skills
Timeline
Generic

Walker Schmidt

Leawood

Summary

Dynamic Assistant Manager at Jimmy John's with a proven track record in customer service and conflict resolution. Expertly managed inventory and sales transactions while mentoring new staff to enhance operational efficiency. Recognized for maintaining high customer satisfaction and effectively leading teams in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jimmy John's
Leawood
03.2022 - 07.2025
  • Supported training sessions for new team members on company policies.
  • Handled customer inquiries and provided information about services offered.
  • Maintained accurate records of inventory and supplies for the department.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Johnson County Community College
Overland Park, KS
08-2024

High School Diploma -

Blue Valley North Highschool
Overland Park, KS
04-2023

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Sales transactions
  • Time management
  • Staff management
  • Staff supervision
  • Money handling
  • Customer service and satisfaction
  • Retail operations

Timeline

Assistant Manager

Jimmy John's
03.2022 - 07.2025

Johnson County Community College

High School Diploma -

Blue Valley North Highschool

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