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Dynamic Lead Fraud and Claims Specialist focused on risk management and compliance. Excelled in enhancing report quality and implementing process improvements, resulting in consistently high levels of customer satisfaction and effective resolution of complex inquiries.

To grow with an organization while utilizing my skills to provide exceptional service.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Introspective, results-driven inbound sales professional who thrives in fast-moving, customer-facing environments, where strong discovery leads to confident decisions. Known for navigating high-volume conversations with focus and efficiency, translating complex financial and service products into clear, actionable guidance. Proven ability to perform against quality, compliance, and conversion metrics while working remotely in structured, performance-centered organizations. Prepared to obtain Property and Casualty licensing through employer-sponsored training to deliver measurable results in a licensed inbound insurance sales role.

Walt Garrison

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Credit Card Point of Sale Representative

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Credit Card Point of Sale Representative

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