Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 26-year history of successful industry performance.
Overview
28
28
years of professional experience
Work History
Business Manager
UPS - Kannapolis Center and Salisbury Center
02.1998 - Current
Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Communicated with customers and vendors positively with particular attention to problem resolution.
Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Dock Worker
AAA Cooper
08.1997 - 02.1998
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Upheld high-quality standards for all handled goods while meeting strict deadlines in fast-paced work environment.
Pro Shop Attendant
Kannapolis Country Club
03.1996 - 08.1997
Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Assisted with event coordination, including tournament setup and logistics for smooth operations.
Education
Bachelor of Science - Business Administration
Catawba College
Salisbury, NC
05.2009
Skills
Analytical Thinking
Decision-Making
Team Building and Leadership
Business Planning
Operational leadership
Strategic Planning
Process Improvement
Operations Management
Relationship Building
Timeline
Business Manager
UPS - Kannapolis Center and Salisbury Center
02.1998 - Current
Dock Worker
AAA Cooper
08.1997 - 02.1998
Pro Shop Attendant
Kannapolis Country Club
03.1996 - 08.1997
Bachelor of Science - Business Administration
Catawba College
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