Summary
Overview
Work History
Education
Skills
Timeline
Generic

Walter Ekins

Cincinnati,OH

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wyoming Golf Club. Proven ability to enhance guest engagement and satisfaction through effective multitasking and problem-solving. Experienced in cash handling and maintaining a clean, organized environment, ensuring a seamless dining experience.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

11
11
years of professional experience

Work History

Server

Wyoming Golf Club
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Restaurant Busser

West Side Brewing
10.2023 - 05.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.

Paper Route Carrier

Northwest Press
08.2014 - 05.2020
  • Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
  • Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
  • Upheld company standards for safety and professionalism while on duty, contributing to a positive reputation within the community.
  • Achieved high levels of reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.

Retail Sales Associate

Soccer Village
03.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases and locate items.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Dishwasher

Station Family BBQ
05.2021 - 10.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

Wyoming High School
Cincinnati

Bachelor of Arts - Economics

Indiana University, Bloomington
Bloomington, IN
05-2029

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Sales techniques
  • Problem Solver
  • Time Management
  • Adaptability
  • Leadership

Timeline

Restaurant Busser

West Side Brewing
10.2023 - 05.2024

Retail Sales Associate

Soccer Village
03.2023 - 06.2023

Server

Wyoming Golf Club
03.2022 - Current

Dishwasher

Station Family BBQ
05.2021 - 10.2022

Paper Route Carrier

Northwest Press
08.2014 - 05.2020

Wyoming High School

Bachelor of Arts - Economics

Indiana University, Bloomington

Similar Profiles

CREATE PROFILE