Summary
Overview
Work History
Education
Skills
Timeline
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Walter Gray

Glenview,Illinois

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

21
21
years of professional experience

Work History

Lead Sales Associate

Curaleaf
10.2022 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.

Freelance Software Engineer

Self employed
01.2022 - Current
  • Met with customers to discuss needs for updating or creating new websites.
  • Created mockups for customer to completely understand the process.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Applied emerging technologies to update and maintain sites applicability.

Junior Software Engineer

KPISense
11.2020 - 01.2022
  • Reviewed code, debugged problems and corrected issues.
  • Participated in daily standup meetings, weekly sprint planning and Story-time utilizing Jira to prioritize, plan and track progress.
  • Worked with a small development team to design and implement ideas for a new applications, and Maintained and enhanced the existing code base
  • Helped other junior developers when needed.
  • Prioritized and handled multiple tasks simultaneously
  • Attended company monthly meetings about future projects.

Server

BlueFish Sushi Bistro
11.2019 - 07.2020
  • Provided outstanding customer service, and had many regular customers.
  • Helped management implement tips on check, and other important policies.

Assistant General Manager

Fathoms Fresh Fish Market
09.2014 - 11.2019
  • Helped to set up procedures, and rules for the restaurant implementing an employee handbook.
  • Helped to set up and maintain the P.O.S system for the restaurant.
  • Helped train over 40 employees in service and customer service, with a strong emphasis teamwork.
  • Helped create beer and wine program for the restaurant
  • Maintained inventory and ordering of beer, liquor and wine.
  • Created spreadsheets and menus for restaurant.

Assistant General Manager

Park Tavern Rosemont
09.2012 - 09.2014
  • Mentored and motivated over 40 team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability on over 40 beers on tap and cocktail program.
  • Handled cash accurately and prepared deposits.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed team schedule with eye for coverage needs and individual strengths.

General Manager

Glenns Diner and Seafood House
02.2005 - 09.2012
  • Oversaw 30 employees in a high volume, fast paced restaurant
  • Trained employees to be knowledgeable about the menu, and give outstanding customer service.
  • Met with vendors for beer and liquor to help keep beer menu updated and costs down.
  • Responsible for inventory and ordering of beer/liquor/wine and dry goods
  • Provided outstanding customer service
  • Helped to update and Maintain P.O.S system

Education

Bootcamp - Software Development

Actualize Coding Bootcamp at Chicago
Chicago, IL
06.2020

Associate Degree - Culinary Arts

Cooking and Hospitality Institute of Chicago
03.2005

Skills

  • Comprehensive team management skills
  • Cost controls / Inventories
  • Effective problem resolution
  • Effective team collaboration
  • Technology proficient
  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership

Timeline

Lead Sales Associate

Curaleaf
10.2022 - Current

Freelance Software Engineer

Self employed
01.2022 - Current

Junior Software Engineer

KPISense
11.2020 - 01.2022

Server

BlueFish Sushi Bistro
11.2019 - 07.2020

Assistant General Manager

Fathoms Fresh Fish Market
09.2014 - 11.2019

Assistant General Manager

Park Tavern Rosemont
09.2012 - 09.2014

General Manager

Glenns Diner and Seafood House
02.2005 - 09.2012

Associate Degree - Culinary Arts

Cooking and Hospitality Institute of Chicago

Bootcamp - Software Development

Actualize Coding Bootcamp at Chicago
Walter Gray