Wanya T. Kimble
Hayes,VA
Summary
Experienced professional in health care and retail management, skilled in delivering top-notch support, managing teams, and driving customer satisfaction. Adept at balancing priorities in fast paced environments and improving operational efficiency. Committed to contributing to team success through hard work, attention to detail, and excellent organizational skills.
Overview
13
13
years of professional experience
Work History
Lead Sales Associate
Virginia Alcoholic Beverage Control Authority
Newport News, VA
01.2025 - Current
- Assist customers through sales processes by demonstrating product features and benefits and helping with the payment process.
- Manage sales floors and timely opening and closing of store following proper procedures for premises safety.
- Maintain the store’s visual merchandising standards by ensuring that all visual displays are properly installed and maintained.
- Provide support to the onboarding and continued training of sales associates and lead and model selling and customer service experience standards; maintain current knowledge of all products within the store.
Home Health Caregiver/Home Care Companion
Contracted
Hayes, VA
12.2018 - 03.2023
- Collaborated with multidisciplinary team of physicians, nurses, social workers, and family members to ensure comprehensive patient care, improving patient satisfaction.
- Curated and facilitated hands-on workshops on healthy meal preparation, enhancing patient adherence to nutritional guidelines.
- Provided consistent in-home healthcare, enabling client to maintain health from the comfort of home.
- Documented and reported patient progress through detailed log books, journals, and care plans.
Assistant Store Manager
Tuesday Morning
Williamsburg, VA
05.2013 - 01.2022
- Developed and mentored a team of 10 employees, resulting in improved customer service and operational efficiency, which contributed to $500,000 in annual store revenue.
- Managed daily store operations, including inventory management, payroll processing, weekly scheduling, and leading team to achieve significant revenue goals through excellent customer service and operational efficiency.
- Maximized sales potential with strategic product suggestions derived from comprehensive understanding of services, leading to a 10% rise in customer purchases.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Lead Buyer/Sales Associate
Follett Bookstore Rappahannock Community College
Glenns, VA
05.2012 - 05.2018
- Achieved over 15% higher pricing for items during buyback events at multiple Follett locations.
- Provided clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer numbers, season codes, and style numbers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance, keeping inventory levels within safety stock and target quantity levels.
- Operated cash register and POS software to accept payments, place orders, check student financial aid, adhering to safe cash handling procedures, including balancing cash register drawer, and preparing bank deposits.
Education
Bachelor of Science - Social Work
Mary Baldwin University
Staunton, VAAssociate of Science - Social Work
Rappahannock Community College
Glenns, VAAssociate of Arts - Culinary Arts & Restaurant Management
The Art Institute of Atlanta
Atlanta, GAAssociate of Arts - Liberal Arts And General Studies
Virginia Peninsula Community College
Hampton, VASkills
- Training and Development
- Weekly and Monthly Scheduling
- Customer Service
- Efficient POS Operations
- Comprehensive Opening and Closing Practices
- Inventory Management and Control
- Recruiting and Hiring
- Payroll Management and Loss Prevention
- Team Leadership
Timeline
Lead Sales Associate
Virginia Alcoholic Beverage Control Authority
01.2025 - Current
Home Health Caregiver/Home Care Companion
Contracted
12.2018 - 03.2023
Assistant Store Manager
Tuesday Morning
05.2013 - 01.2022
Lead Buyer/Sales Associate
Follett Bookstore Rappahannock Community College
05.2012 - 05.2018
Bachelor of Science - Social Work
Mary Baldwin University
Associate of Science - Social Work
Rappahannock Community College
Associate of Arts - Culinary Arts & Restaurant Management
The Art Institute of Atlanta
Associate of Arts - Liberal Arts And General Studies
Virginia Peninsula Community College