Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Walter Jordan

Bartender
Colts Neck,NJ

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.


Hardworking Bartender with experience in large scale fine dining restaurants. Committed to uphold the highest standards of customer service

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Dillards Chophouse
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

LIfegaurd

Monmouth County Park System
06.2018 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Implemented proper safety protocols and emergency response plans.

Education

Bachelor of Arts - Criminal Justice

The University of Alabama
Tuscaloosa, AL
12.2023

Skills

  • Patron Rapport
  • Classic Cocktails
  • Food Preparation and Safety
  • Responsible Alcohol Service
  • Guest Satisfaction
  • Attending Multiple Customers
  • Suggestive Selling

Certification

CPR certified

Lifeguard certified

Timeline

Bartender

Dillards Chophouse
05.2023 - Current

LIfegaurd

Monmouth County Park System
06.2018 - 08.2022

Bachelor of Arts - Criminal Justice

The University of Alabama

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