Walter Lajara-Nanson
Saint Paul,MN
Summary
Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
10.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Interacted with vendors and handled availability issues.
- Delivered orders to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed verbal and written instructions to make deliveries.
- Spoke to customers and dealt with any order issues.
Online Grocery Associate
Walmart
01.2019 - 01.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Assisted customers with issues over the phone and online
- Loaded orders into customer vehicles
Delivery Driver
Tapingo
03.2018 - 08.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Floor Staff Member
Walgreens
11.2016 - 12.2017
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Server
Buffalo Wild Wings
11.2015 - 05.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Prepared several food and drink items for customers.
Floor Staff Member
Regal Cinemas
09.2013 - 11.2014
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Upsold products and sold promotional materials
- Checked theaters and dealt with aggressive customers if they needed to be removed
Education
Bachelor of Arts - English
The University of Montana
Missoula, MT05.2025
High School Diploma -
Bartlesville High School
Bartlesville, OK05.2016
Skills
- Communication Skills
- Conflict Resolution
- Customer Service
- Commercial Driving
- Quality Assurance
- Product Promotion
- Payment Collection
- Cargo Handling
- Time Management Skills
- Documentation and Reporting
- Problem-Solving
- Database Management
Languages
Spanish
Limited Working
Timeline
Delivery Driver
DoorDash
10.2021 - Current
Online Grocery Associate
Walmart
01.2019 - 01.2020
Delivery Driver
Tapingo
03.2018 - 08.2018
Floor Staff Member
Walgreens
11.2016 - 12.2017
Server
Buffalo Wild Wings
11.2015 - 05.2016
Floor Staff Member
Regal Cinemas
09.2013 - 11.2014
Bachelor of Arts - English
The University of Montana
High School Diploma -
Bartlesville High School
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