Walter Mantack
Brooklyn,NY
Summary
Results-driven professional with a strong background in customer relations and communication, seeking a position within an organization to utilize my skills and hands-on experience in strengthening facility operations. Dedicated to delivering exceptional support for customer needs, I effectively manage concerns and resolve conflicts to maximize customer satisfaction. With 4 years of experience in related roles, I am a detail-oriented porter who excels at executing maintenance tasks while prioritizing workplace safety. Industrious and dedicated, I have a proven track record of success in cultivating a productive work environment.
Overview
9
9
years of professional experience
Work History
Care Giver
Babysitter/Tutor
09.2015 - Current
- Provided exceptional supervision of children ages 6 through 12
- Assisted in helping children excel in subject areas they were having difficulties in
- Maintained an organized and safe environment in the homes of children under my supervision.
Porter/Receiver
La Costa Verde
03.2021 - 01.2022
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
Porter
Great Jones
06.2020 - 01.2021
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Completed sweeping, mopping, and window-cleaning.
Cash Wrap Associate
Sneaker Pawn USA
02.2016 - 01.2017
- Supports a customer centric culture by delivering excellent customer service
- Processes customer transactions accurately and efficiently
- Builds customer loyalty by reaching and surpassing sale goals
- Reinforces customer buying decisions and helps to build sales at the cash wrap
- Is knowledgeable in several roles in the store, to effectively assist the customer in any department.
Administrative Assistant (Intern)
NYPD 67th Precinct
10.2015 - 01.2016
- Greeted and directed visitors to desired location
- Performed data entry and retrieval on the computer
- Answered and routed incoming calls to appropriate department
- Answered multi-line telephone, routed calls, and took accurate messages
- Assisted clients with the application process and paperwork.
Education
Associate of Arts - Liberal Arts
Medgar Evars Community College
Brooklyn, NY01.2020
Skills
- Professional phone etiquette and personality
- Excellent customer service skills
- Capability to work in a fast paced environment
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Strong Work Ethic
- Professional Appearance
- Clean Driving Record
Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteOn-SiteImportant To Me
Flexible work hoursWork-life balanceWork from home optionCareer advancementHealthcare benefits401k matchLanguages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Japanese
Elementary
Russian
Native or Bilingual
Interests
Video games
Streaming
video games, reading, computer web design
i've always loved reading and will continue too
video gaming just became a pass time that i enjoy
i build retro video game in my spare time and have come to enjoy it
Timeline
Porter/Receiver
La Costa Verde
03.2021 - 01.2022
Porter
Great Jones
06.2020 - 01.2021
Cash Wrap Associate
Sneaker Pawn USA
02.2016 - 01.2017
Administrative Assistant (Intern)
NYPD 67th Precinct
10.2015 - 01.2016
Care Giver
Babysitter/Tutor
09.2015 - Current
Associate of Arts - Liberal Arts
Medgar Evars Community College
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