
Manager with more than 8 years of experience in operations management at El Pollo Loco
improving efficiency and Expert in customer service, conflict resolution and team management, ensuring accuracy in food preparation and compliance with quality and food safety standards.
Committed to the implementation of innovative strategies to optimize processes and increase customer satisfaction
Managed teams effectively to ensure accuracy in food preparation.
Developed and executed process improvements to boost operational efficiency and satisfaction levels.
Team Building
Inventory Management
Process Improvement
Training Development
Customer Insights