Walter Obianyoagu
Elmwood Park,NJ
Summary
Dynamic administrative professional with a proven track record at Nutrend Healthcare Inc., excelling in coordination and communication. Demonstrated ability to enhance customer satisfaction, reducing complaints by 90%. Skilled in OSHA compliance and adept at multitasking, ensuring efficient operations while maintaining meticulous attention to detail.
Overview
32
32
years of professional experience
Work History
Administrative Assistant
Resolve Family Clinic
Richmond, TX
03.2024 - Current
- Scheduled patient appointments, and follow-up calls to remind patients of appointments.
- Receive patients, create patient charts, and notify the medical assistant of patient arrival.
- Perform insurance verifications and determine eligibility for care.
- Handled incoming calls and directed callers to appropriate department or employee.
Office Manager
Nutrend Healthcare Inc.
Houston, TX
09.2009 - 03.2024
- Coordinated patient care with the patient's PCP, hospitals, and insurance companies.
- Verified physician licenses and patient eligibility.
- Coordinated all company vendors for contracts and supplies.
- Coordinated maintenance of all office equipment, software, and forms.
- Created and maintained insurance credentialing.
- Maintained all employee files and schedules.
- Maintained a track record of excellent customer service, resolved customer issues to satisfaction, and reduced the complaint rate by 90%.
Principal Engineering Technician
New York State Department Of Transportation
Long Island City, NY
08.2000 - 08.2009
- Assisted in the management of the inspection program for state and city-owned bridges.
- Assisted in the development of the scope of work for consultant agreements.
- Performed field reviews and quality control of consulting engineers.
- Reviewed bridge inspection reports.
- Conducted a site investigation to assess safety conditions and structural integrity of bridges.
- Write technical reports that document structural evaluations and findings.
- Worked in the NYC office of Emergency Management (09/11/2001).
- I represented NYSDOT at the Joint Traffic Operation Center for Hurricane Isabel.
Material Technician
Port Authority of NY & NJ
Jersey City, NJ
01.1998 - 07.2000
- Performed tests and inspections on a variety of materials to ensure compliance with industry standards.
- Inspected fieldwork for compliance with the contract drawing and specifications.
- Ensured quality by performing ASTM and ACI standard field tests on various materials, including concrete and asphalt.
Phlebotomist
Portamedic
Hartsdale, NY
01.1993 - 12.1997
- Performed a paramedical examination on life insurance applicants by collecting their medical history.
- Obtained and recorded vital signs.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected urine samples and tested for diabetes with a test strip.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Followed all safety protocols when handling hazardous materials.
- Processed samples accurately and efficiently.
- Maintained accurate records of collected specimens and test results.
- Prepared and packaged specimens for courier transport.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Education
Bachelor of Science - Facility Management
New York City College of Technology
Brooklyn, NY01-2005
Associate of Applied Science - Construction Technology
New York City College of Technology
Brooklyn, NY06-1997
Skills
- Communication skills
- Attention to detail
- Multitasking and prioritization
- Writing reports
- Coordination
- OSHA compliance
- Sensitive material handling
- Dedicated team player
References
References available upon request.
Timeline
Administrative Assistant
Resolve Family Clinic
03.2024 - Current
Office Manager
Nutrend Healthcare Inc.
09.2009 - 03.2024
Principal Engineering Technician
New York State Department Of Transportation
08.2000 - 08.2009
Material Technician
Port Authority of NY & NJ
01.1998 - 07.2000
Phlebotomist
Portamedic
01.1993 - 12.1997
Bachelor of Science - Facility Management
New York City College of Technology
Associate of Applied Science - Construction Technology
New York City College of Technology
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