Walter Petz
Opa-locka,FL
Summary
Tourism professional with 20+ years of experience managing various projects in the industry such as airlines, tour operator, travel agencies and hotels. Increased travel agency´s sales by 20%. Implemented innovative sales strategies along with excellent customer and post-sale services. Seeking to leverage strong teamwork skills and sense of responsibility to contribute to increase productivity and reach other key indicators.
Overview
27
27
years of professional experience
Work History
General Manager
Hermon, s.a
01.2012 - 10.2019
- Design, construction and maintenance of houses and buildings
- In charge of Planning, directing, and coordinating activities of projects through subordinate supervisors
- Ensure that goals and objectives of projects are accomplished within prescribed time frame and funding parameters
- Review project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
- Establish work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.
Professor
University De San Carlos de Guatemala
Guatemala
02.2012 - 10.2014
- Professor at the Faculty of Economical and Business Sciences teaching the classes of Business Administration, Fundamentals of Economic Science, Research and Investigation Methodologies, Logic, among others
- Prepared the semester planification and various reports for the Faculty.
Director
Viajes Profesionales Travel agency
09.1992 - 09.2012
- In charge of orienting the teams in the right direction according to the vision and goals of the company
- Plan strategies to achieve the goals set and provide continuous improvement to enrich operations and as a result better service quality.
Education
Bachellor of Business ADMINISTRATION with especialization in Marketing and advertasing and agro export -
de San carlos de guatemala University
guatemala City, GuatemalaElementary School Teacher -
Rafael Aqueche High school
Guatemala City, GuatemalaSkills
- Leadership
- Interpersonal Relationship Building
- Customer service
- Teamwork
- Proactivity
- Business Administration
- Sales
- P&L Management
Activities
- Turistic business administration, Intecap, Guatemala City, Guatemala, 06/2011
- PRofessional tour guide, Intecap, guatemala city, guatemala, 08/2000
Languages
- Spanish, Native
- English, Advanced
Timeline
Professor
University De San Carlos de Guatemala
02.2012 - 10.2014
General Manager
Hermon, s.a
01.2012 - 10.2019
Director
Viajes Profesionales Travel agency
09.1992 - 09.2012
Bachellor of Business ADMINISTRATION with especialization in Marketing and advertasing and agro export -
de San carlos de guatemala University
Elementary School Teacher -
Rafael Aqueche High school
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