Walter Sexton
Tampa,FL
Summary
Dynamic professional with a proven track record at Advanced Auto Parts, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and streamlined operations, resulting in increased repeat business. Skilled in money handling and time management, committed to fostering a positive work environment and driving business growth.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Advanced Auto Parts
Tampa, FL
01.2022 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
Line Preparation Cook
Outback Steakhouse
Brandon, FL
03.2004 - 12.2021
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Communicated closely with servers to fully understand special orders for customers.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Contributed to positive workplace atmosphere through clear communication, teamwork, and assisting coworkers when needed.
- Achieved consistent meal quality by following recipes closely and ensuring proper cooking techniques were used.
- Supported cost-saving efforts by using ingredients efficiently and minimizing waste during the food preparation process.
- Managed time effectively to complete multiple tasks simultaneously while maintaining attention to detail for each dish prepared.
- Collaborated with other cooks on staff to ensure smooth operation of the line during peak service hours.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Education
High School Diploma -
Charlotte High School
Punta Gorda, FL05.1988
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
Timeline
Assistant Manager
Advanced Auto Parts
01.2022 - 02.2025
Line Preparation Cook
Outback Steakhouse
03.2004 - 12.2021
High School Diploma -
Charlotte High School
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