Walter Smith
Littleton,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Customer Service Associate
Honey Baked Ham
11.2014 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained up-to-date knowledge of product and service changes.
- Provided customer feedback to management and identified areas of improvement for products and services
Grocery Clerk
King Soopers
04.2006 - 03.2014
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Removed trash, swept, and mopped floors for professional appearance.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
- Assisted customers by finding items quickly to boost store satisfaction rates
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
No Degree -
Arapahoe Community College
Littleton, CO08.1998
High School Diploma -
Cherry Creek High School
Greenwood Village, CO05.1996
No Degree -
Restaurant Arts/Avs Program
Greenwood Village, CO08.1995
Skills
- Customer Service and Assistance
- Stock Replenishment
- Assistance with store organization
- Retail store support
- Order fulfillment
Additional Information
Filling-Numerical/alphabetical order
Data Entry with Microsoft word
Moving Furniture, record management
Copy machine, book binding, fax machine, shed machine
REFERENCES: Furnished upon request
Timeline
Customer Service Associate
Honey Baked Ham
11.2014 - Current
Grocery Clerk
King Soopers
04.2006 - 03.2014
No Degree -
Arapahoe Community College
High School Diploma -
Cherry Creek High School
No Degree -
Restaurant Arts/Avs Program
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