Work Preference
Summary
Overview
Work History
Education
Skills
SECURITY CLEARANCE
Timeline

Walter Wayts

Dysart High School
Surprise,Arizona

Work Preference

Desired Job Title

Operations Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Location:

Surprise, ArizonaFlagstaff, AZPhoenix, AZ

Open to relocation:

Yes

Summary

Operations leader with deep experience managing teams, budgets, and training systems across complex organizations. Known for using data to improve planning, streamline workflows, develop policy, and strengthen readiness through cross-functional coordination and emergency response leadership.

18
years of professional experience

Work History

Strength and Conditioning Coach

5 Months
Dysart High School | El Mirage, Arizona | 05.2026 - Current
  • Facilitated strength, speed, and agility drills for dysart high school student-athletes, enhancing athletic performance.
  • Cultivated a culture of determination and commitment among athletes, motivating them to exceed conditioning goals.
  • Monitored weight room use and reinforced safe lifting techniques.
  • Worked with coaches to align practice schedules and training needs.
  • Maintained training equipment and organized weight room inventory.

Command Sergeant Major

4 Years
US Army | 12.2021 - 12.2025
  • Direct leadership of 600 employees to include training development, human resources, job performance, resource allocations, and risk mitigation.
  • Senior operations manager for an organization of 5,000 employees and a 6-million-dollar budget for employee institutional training. Quarried qualitative and quantitative data to visualize trends, assess the strategic effectiveness, and process of improvement of a variety of programs throughout the organization.
  • Analyzed complex data sets, identified key trends, and generated actionable insights to support informed decision-making and strategic planning processes. Improved financial planning and execution of product resources to go from 48th ranked to best in the country within one fiscal cycle.
  • Present findings in the areas of human resources, information technology, knowledge management, and operations in a clear and concise manner to stakeholders to align business processes with strategic objectives.
  • Experience working in cross-functional teams and collaborating with diverse stakeholders. Worked with senior military leaders from the Sultanate of Oman and Republic of Kazakhstan on data-centric organizational decision-making models, labor relations, and training strategies.
  • Communicated strategic and operational policies through written and verbal means, publishing six organizational policies governing training and operational procedures.
  • Coached, mentored, and trained hundreds of diverse personnel through formal instruction and one-on-one training, fostering an efficient operations and training division.

First Sergeant (Military Police)

4 Years 5 Months
US Army | 07.2017 - 12.2021
  • Operations manager for an organization of 600 employees and 1.5 million dollars as well as the Master Resiliency Trainer for the organization.
  • Led National Guard Reaction Force during significant emergency responses in Arizona.
  • Oversaw daily operations at GTMO Detention Facility. Reviewed and revised 102 policies, managed 13 successful exercises, published the hazardous weather plan for the detention facilities, managed Sensitive Compartmented Information Facility (SCIF) operations, and was the unit's antiterrorism officer.
  • Received honors for being the top First Sergeant of sixty-four eligible.
  • Managed employee evaluations, learning objectives, and training outcomes, enhancing performance and readiness of 600 employees.
  • Direct leadership of 200 employees' development, welfare, administrative functions, and morale. Developed training curriculum for training utilizing classroom instruction, hands-on training, and group projects.
  • Presented ideas logically and clearly to foster unity, shared understanding, and trust among diverse stakeholders.
  • Exercised emotional intelligence in communications, supporting employees in overcoming obstacles to achieve professional and personal goals.

Sergeant First Class (Military Police)

3 Years 6 Months
US Army | 01.2014 - 07.2017
  • Operations manager for an organization of 200 employees and 500,000 dollars.
  • Direct leadership of 45 employees' development, welfare, administrative functions, and morale.
  • Processed hundreds of medical line of duty claims, pay transactions, travel claims, and lost property claims, ensuring timely resolution and support for service members.
  • Collaborated with military representatives from eight countries during Multinational NATO train-up in England, validating Kazakhstan's capability in civil disturbance and security operations.
  • Coordinated communication methods and technologies to track employee on-call scheduling and activation triggers, enhancing readiness and preparedness.

Information Technology Specialist

4 Years 11 Months
US Army | 02.2009 - 01.2014
  • Managed network, hardware, and tech support (levels 1-3), database administration, and software programming for organization of 5,000 employees..
  • Beta tested operating systems and new hardware for the United States Recruiting and Retention Command; saved the US government 2.3 million dollars by catching a fixable BIOS error.
  • Transformed human resources operations by self-learning HTML, CSS, SQL, and Visual Basic, linking three Oracle databases and creating website for ad hoc reports and prefilled documents.
  • Assisted network manager in developing statewide continuity of operations plan (COOP).
  • Honored as top Automation NCO in western region for two consecutive years.

Education

Master of Arts - Organizational Leadership

Northern Arizona University | Flagstaff, AZ | 05-2025
  • 4.0 GPA

Undergraduate Studies - Leadership and Workforce Development

US Army Command And General Staff College | Fort Leavenworth, Kansas | 06-2023

Commandants List

  • Top Ranked: 2%

Bachelor of Science - Health Entrepreneurship and Innovation

Arizona State University | Tempe, AZ | 05-2020
  • Graduated summa cum laude

Skills

Training Coordination
Operations Management
Project Management
Process Improvement
Risk Management
Emergency Response
Data Analysis
Microsoft Office Suite
Resource Allocation
Change Management
Stakeholder Engagement
Workflow Management
Customer Service
Mentoring
SCIF management
Program Funding

SECURITY CLEARANCE

Active Secret Clearance

Timeline

Strength and Conditioning Coach
Dysart High School
05.2026 - Current
Command Sergeant Major
US Army
12.2021 - 12.2025
First Sergeant (Military Police)
US Army
07.2017 - 12.2021
Sergeant First Class (Military Police)
US Army
01.2014 - 07.2017
Information Technology Specialist
US Army
02.2009 - 01.2014
Northern Arizona University
Master of Arts from Organizational Leadership
US Army Command And General Staff College
Undergraduate Studies from Leadership and Workforce Development
Arizona State University
Bachelor of Science from Health Entrepreneurship and Innovation
Walter Wayts