Justin Kemp
Machine Operator
Howell,MI
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.
Overview
21
21
years of professional experience
Work History
Cashier
Speedway
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Dietary Server
Oakmont Senior Living
03.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Inspected dishes and utensils for cleanliness.
Retail Cashier
Speedway
06.2022 - 03.2023
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
Starbucks Barista
Beaumont Hospital
01.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Retail Cashier
Speedway Gas Station
12.2020 - 12.2021
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Inside Sales Representative
EZ-Groom Pet Products
07.2019 - 03.2020
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Set up new accounts, established customer credit, and set up payment methods.
Customer Service Sales Representative
Bright House Networks
09.2003 - 08.2016
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Education
No Degree - Liberal Arts And General Studies
Schoolcraft College
Livonia, MI05.1990
Associate of Arts -
Macomb Community College
Warren, MI05.1976
Skills
- Coffee and Tea Preparation
- Cleaning and Sanitizing
- Stocking Supplies and Retail Products
- Order Accuracy
- Attentive Service
- Table Setting Arrangements
- Safe Food Handling Procedures
- Maintaining Clean Work Areas
- Resident Satisfaction
- Safe Work Practices
- Health Department Regulations
Interest And Hobbies
Coordinate and execute church events, conduct christmas events in church, plan and coordinate activities for palm Sunday and all holidays, Love outside gardening and lawn work, also enjoy bowling been active bowler for over 15 years.
Timeline
Cashier
Speedway
09.2023 - Current
Dietary Server
Oakmont Senior Living
03.2023 - 08.2023
Retail Cashier
Speedway
06.2022 - 03.2023
Starbucks Barista
Beaumont Hospital
01.2022 - 06.2022
Retail Cashier
Speedway Gas Station
12.2020 - 12.2021
Inside Sales Representative
EZ-Groom Pet Products
07.2019 - 03.2020
Customer Service Sales Representative
Bright House Networks
09.2003 - 08.2016
No Degree - Liberal Arts And General Studies
Schoolcraft College
Associate of Arts -
Macomb Community College