Wanda Jackson
Sarasota
Summary
Dynamic Outpatient Care Coordinator at Sarasota Memorial Hospital with expertise in case management and patient education. Proven ability to foster community partnerships and deliver impactful presentations. Skilled in documentation and maintaining strong relationships, ensuring effective patient follow-up and support. Committed to enhancing patient experiences through organized health initiatives and educational programs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Outpatient Care Coordinator
Sarasota Memorial Hospital
06.2010 - 06.2025
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Worked a consult order list form cardiac surgeons and explained next steps to patients
- Spoke at community programs such as Rotary Clubs, Libraries, and other organizations on topics such as stroke, Parkinson's, memory & Cognition, and more.
- Organized and facilitated support groups and monthly educations.
- Organized and facilitated distinguished speaker and symposium events.
- Organized and attended health and wellness fairs answering questions on services throughout or health care system.
- & many other services as needed.
Program Coordinator
Education First International
05.2007 - 09.2009
- Found Host families for international students for the summer months
- Organized and operated the daily English classes
- Organized and facilitated daily afternoon activities
- Organized and facilitated weekends to theme parks
- Maintained good communication and relationships between students and host families.
- Managed the finances of the entire trip.
Education
No Degree - Elementary Education
Taylor University
Upland, INCertified Health Care Access Manager, CHAM - Health Administration
NAHAM
Orlando, FL06-2011
Tremper High School
Kenosha, WI06-1977
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Empathy to patients, students, people
- Ability to present and speak to large groups
Accomplishments
I brought Sarasota Memorial from one outpatient cardiac program to five, increased attendance in our clinical classes at the SMH HealthFit Gym while also increasing knowledge and attendance at our support and education events.
Affiliations
Liaison between organizations like Neuro Challenge Foundation for Parkinson's, Muscular Dystrophy Association, American Stroke Association, and the local Aphasia Community Center.
Certification
CHAM, Certified Health Care Access Manager
Languages
German
Elementary
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Family
- Travel, I've traveled much of the world as I love cultures and experiences
- Photography
- Reading
- Teaching
Timeline
Outpatient Care Coordinator
Sarasota Memorial Hospital
06.2010 - 06.2025
Program Coordinator
Education First International
05.2007 - 09.2009
No Degree - Elementary Education
Taylor University
Certified Health Care Access Manager, CHAM - Health Administration
NAHAM
Tremper High School
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