Wanda L. Alston
Warren,MI
Summary
Results-driven accounting professional with extensive experience in accounts receivable and payable, recognized for optimizing financial processes through adept use of accounting software. Proven ability to enhance client satisfaction and resolve inquiries efficiently, contributing to overall organizational success. Core competencies include effective communication and problem-solving skills, with a commitment to continuous improvement.
Overview
20
20
years of professional experience
Work History
Accounts Payable and Receivables Clerk
Lifeline Christian Ministries
Detroit, MI
02.2012 - Current
- Company Overview: Volunteering
- Volunteer once weekly processing monthly payment, answer phones, cash application, processing weekly contributions to members accounts
- Volunteering
Account Temp
Robert Half
02.2020 - 03.2021
- Customer Service Rep
- Filing, Account Rep, Answering Phones, Data Entry
Payment Poster
Concentra
09.2018 - 01.2020
- Posted payment to customer account, Insurance, verification bank deposit, Customer Services
Wayne State Physician Group
04.2017 - 09.2018
- Posted payment to customer account, Insurance, verification bank deposit, Customer Services
Patient Access Rep
DMC Harper Hospital
Detroit, MI
02.2014 - 04.2017
- Admit patient, processing credit card payment, customer service, discharge patient, upgrade patient status from in to outpatient, verify insurance collect copay and deductible
Medical Payment Poster
Midwest Anesthesia
Ann Arbor, MI
09.2013 - 02.2015
- Posted payment to customer account, Insurance verification, Bank deposit, Customer services
Cashier/Accounting Clerk
Henry Ford Community College
, MI
10.2012 - 09.2013
- Data Entry, Processing student payment, update student records, reconciling general ledger, posting, reconciling daily cash receipts, Student problem solving with accounts, reconciling cash drawers daily
Account Receivable Clerk/Cashier
Sherwood Foods
Detroit, MI
06.2012 - 10.2012
- Data Entry, Scanning Check for deposit, Mailing and processing statement and invoice to customers, Receptionist, Processing payment received from OTR drivers, Posting payment to accounts
Supervisor Assistant
Social Resources
Macomb Twp., MI
04.2011 - 12.2011
- Participate in planning, development and implementation of skill building program, Evaluates service providing appraises unmet needs, monitors the day-to-day operation, hiring employees, Processing Medicaid billing through Focus software, monitoring outing of consumer, checking staff time sheets, Processing consumer assessment and plan of services
Customer Service Clerk
Archway Marketing
Romulus, MI
07.2010 - 04.2011
- Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information
- Identify, trouble shoot and resolve customer challenges including follow-through to ensure customer satisfaction
- Using As400
Medical Biller
St John Hospital
Madison Height, MI
04.2009 - 08.2009
- Responsible for posting credits and debits into accounts through Medicaid Performed billing Utilized Excel and created Excel work sheets, Processed Excel work sheets, Customer services
Account Receivables Clerk
Absopure Water
Canton, MI
08.2007 - 10.2008
- Data Entry, Processing Checks, Posting to Customer Accounts, Opening Mail, 10-Key Data-Entry, Processing Credit Card Payment, Collections, Application, Sap, End Game, Software
Audit/ Attendance Clerk
Oak Park Mendota
Oak Park, MI
02.2007 - 06.2007
- Audit student attendance, filing, answer phone per student attendance, maintains student attendance sheet weekly, processing and creating student attendance sheets weekly, data entry
Data Entry/Shipping Clerk
Baron Industries
Hazel Park, MI
09.2006 - 12.2006
- Data entry, create spread sheets, filing posting, daily shipping and receiving, invoicing, answer phones, filling out timesheet for temp employee, processing statement on Peachtree
Accounts Receivable Clerk
Fischer Dynamics
St Clair Shores, MI
09.2005 - 01.2006
- Created purchase orders, filing, data entry, updating purchase order, reconciling trial balances, collections, updating Lotus notes, created time card, Microsoft application
Accounts Receivable Clerk
Snelling Services
Roseville, MI
06.2005 - 09.2005
- Posting accounts receivable, data entry, filing, posting payment for union, 60-40 split, posting cash receipts, answering phones, assisted with cash deposits, Microsoft application
Education
High School - Accounting
Wayne County Community College
MI12.2024
Major - Business Management
Macomb County Community College
MI12.2024
GED - General Studies
Dominican High School
MISkills
- Spreadsheet Development
- Lotus Notes
- Accounting program
- Account payable
- Bookkeeping
- Additional software programs
- WordPerfect
- Excel
- Access
- Sap
- End Game
- Handling of cash deposits
- Call Center
- PowerPoint
- Excel 2007
- Word 2007
- Accounts Payable
- Accounts Receivable
Notes
- Providing compassionate service to clients
- Outstanding phone etiquette
- Exceptional communication skills
- Software application
- CPR
- First Aid Certified
- Consumer rights
Certificates& Licenses
Cert. Administrative Assistant Training, Dorsey Business School, MI
Timeline
Account Temp
Robert Half
02.2020 - 03.2021
Payment Poster
Concentra
09.2018 - 01.2020
Wayne State Physician Group
04.2017 - 09.2018
Patient Access Rep
DMC Harper Hospital
02.2014 - 04.2017
Medical Payment Poster
Midwest Anesthesia
09.2013 - 02.2015
Cashier/Accounting Clerk
Henry Ford Community College
10.2012 - 09.2013
Account Receivable Clerk/Cashier
Sherwood Foods
06.2012 - 10.2012
Accounts Payable and Receivables Clerk
Lifeline Christian Ministries
02.2012 - Current
Supervisor Assistant
Social Resources
04.2011 - 12.2011
Customer Service Clerk
Archway Marketing
07.2010 - 04.2011
Medical Biller
St John Hospital
04.2009 - 08.2009
Account Receivables Clerk
Absopure Water
08.2007 - 10.2008
Audit/ Attendance Clerk
Oak Park Mendota
02.2007 - 06.2007
Data Entry/Shipping Clerk
Baron Industries
09.2006 - 12.2006
Accounts Receivable Clerk
Fischer Dynamics
09.2005 - 01.2006
Accounts Receivable Clerk
Snelling Services
06.2005 - 09.2005
High School - Accounting
Wayne County Community College
Major - Business Management
Macomb County Community College
GED - General Studies
Dominican High School
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