Summary
Overview
Work History
Education
Skills
Languages
Timeline
Teacher

Wanda Maengkom

Los Angeles

Summary

Driven Assistant Manager with a proven track record at Panda Express Restaurant, excelling in customer relations and staff training. Enhanced team motivation, leading to increased efficiency and customer loyalty. Skilled in money handling and CRM, adept at fostering positive customer experiences and streamlining retail operations for optimal performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

20
20
years of professional experience

Work History

Bakery Team Member

Wholefood Market
06.2021 - Current
  • Maintained a clean and organized work environment, ensuring compliance with food safety standards.
  • Bolstered workplace morale by fostering a positive team dynamic among fellow staff members within the bakery department.
  • Supported increased customer loyalty through friendly interactions and personalized service experiences.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Collaborated with team members to streamline bakery operations, improving overall efficiency and productivity.
  • Improved overall customer experience by quickly addressing concerns or complaints related to baked goods or services provided.
  • Conducted quality control checks on all products before packaging and display, ensuring high-quality offerings for customers.
  • Handled cash register transactions efficiently and accurately while maintaining strict adherence to company policies.

Assistant Manager

Panda Express Restaurant
Los Angeles, CA
2005.01 - 2012.11
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

No Degree - Accounting And Business Management

Canisius College
Jakarta

High School Diploma -

Tarakanita
Jakarta
1983

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Retail Operations
  • Marketing knowledge
  • Customer Relationship Management (CRM)
  • Customer Service
  • Administration and Reporting

Languages

Indonesian
Full Professional

Timeline

Bakery Team Member

Wholefood Market
06.2021 - Current

Assistant Manager

Panda Express Restaurant
2005.01 - 2012.11

No Degree - Accounting And Business Management

Canisius College

High School Diploma -

Tarakanita

Similar Profiles

CREATE PROFILE
Wanda Maengkom