Wanda Napier Clark
Riverside Regional Medical Center
NEWPORTNEWS,VA
1
Certification
23
years of professional experience
Detail-oriented Insurance Verification Specialist with proven success in improving workflows and ensuring accuracy in patient records. Expertise in insurance coverage verification and HIPAA compliance to enhance operational efficiency.
Work History
Insurance Verification Specialist
5 Years 2 Months- Implemented workflow improvements that increased departmental productivity and reduced errors.
- Updated patient records with accurate, current insurance policy information.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Biller
16 Years 9 Months- Verified insurance of patients to determine eligibility.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Handled account payments and provided information regarding outstanding balances.
- Kept vendor files accurate and up-to-date to expedite payment processing.
Education
Academic Studies
Skills
Attention to detail
Patient confidentiality
HIPAA compliance
Insurance coverage verification
Patient scheduling
Eligibility determination
Certification
CHAA dtd 2018
Timeline
Insurance Verification Specialist
Riverside Regional Medical Center
01.2019 - 03.2024Read More
Medical Biller
North American Partners Anesthesia
07.2001 - 04.2018Read More
Freeport High
Academic Studies
Read More
CHAA
I had successfully obtained the CHAA in 2020, for 3 years.