WANDA RAMIREZ JOSEPH
Brandon
Summary
Medical Interpreter with extensive experience at Johns Hopkins Hospital All Children’s, adept in providing accurate interpretations and cultural intelligence to facilitate effective communication in clinical settings. Excelled in customer service and confidentiality standards. Skilled in adaptability and exceptional communication skills enhancing patient care and support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Interpreter
Johns Hopkins Hospital All Children’s
01.2023 - Current
- In my role as a medical interpreter on site for the hospital I provide my services to the staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Interpretation services to families during process of scheduling initial visit and coordination of ongoing treatment signing consents for procedures And discharge instructions.
FEMA Disaster Spanish Interpreter
JTG Inc
09.2022 - 01.2023
- Maintained message content, tone and emotion as closely as possible.
- Facilitate communication between DRC representatives and survivors in the process of reporting damages to their properties.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Spanish Medical Interpreter
Clarivita Language Service- For Moffitt
01.2020 - 09.2022
- Followed ethical codes to protect confidentiality of patient medical information.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
Spanish Medical Interpreter VRI & ONS
Cultural Link
07.2019 - 11.2021
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Maintained message content, tone and emotion as closely as possible.
- Followed ethical codes to protect confidentiality of patient medical information.
in person interpreter, for lakeland regional hospital
Angel Interpreting
08.2017 - 09.2018
- Facilitated communication between nurses and doctors with patients
- Attended to physical therapy appointments to provide accurate consecutive interpretation of conversations between members
- Supported patients by attending to pre-operation appointments to interpret instruction, conversation and documents
Spanish Interpreter
Cyracom International
02.2016 - 06.2018
- Answered an average of 40 calls per day OPI and VRI.
- Politely assisted customers via video and telephone. Assisting them by converting speech in one language to another.
- Making outbound calls for the clients.
- Provide performance coaching to interpreter trainees.
Education
BBA - Business
Universidad Central Del Caribe
Bayamon, PR2007
Skills
- Customer service
- Cultural intelligence
- Exceptional communication skills
- Remain calm under pressure
- Adaptability
- Standards of practice
- Great note taking
- Listening comprehension
Certification
- Professional medical interpreter certificate
Timeline
Medical Interpreter
Johns Hopkins Hospital All Children’s
01.2023 - Current
FEMA Disaster Spanish Interpreter
JTG Inc
09.2022 - 01.2023
Spanish Medical Interpreter
Clarivita Language Service- For Moffitt
01.2020 - 09.2022
Spanish Medical Interpreter VRI & ONS
Cultural Link
07.2019 - 11.2021
in person interpreter, for lakeland regional hospital
Angel Interpreting
08.2017 - 09.2018
Spanish Interpreter
Cyracom International
02.2016 - 06.2018
BBA - Business
Universidad Central Del Caribe
- Professional medical interpreter certificate
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