Wanda Sanchez
North Arlington,NJ
Summary
Adept at enhancing patient experiences and streamlining check-in processes, my tenure at RWJ Barnabas Health Medical Group honed my skills in insurance verification and empathetic communication. Achieved efficient data entry and issue resolution, demonstrating a blend of technical proficiency and patient care excellence.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
RWJ Barnabas Health Medical Group
, NJ
05.2022 - Current
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Ran credit card batches and balanced deposits on daily basis.
- Processed patient responsibility estimate determined by insurance at pre-registration.
Education
Associate of Applied Science -
Eastwick College
08-2022
Skills
- Patient greeting
- Insurance verifying
- Document filing
- Check-in coordination
- Interpreting physician orders
- Routing lab results
- Medical billing
- Data entry proficiency
Languages
English
Professional
Spanish
Professional
Timeline
Patient Service Representative
RWJ Barnabas Health Medical Group
05.2022 - Current
Associate of Applied Science -
Eastwick College