Wanda Solomon

Ensured timely and effective solutions for customer issues.

Boosted service quality.

Sales-Generated revenue through strategic client acquisition and retention.

Payroll

Office Support

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Screened calls and emails and responded accordingly to support executive correspondence.

• Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
• Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
• Applied knowledge of electronics products to educate prospects and customers.
• Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
• Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
• Developed rapport with repeat clients by remembering personal preferences and delivering consistently exceptional service experiences.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.