Dedicated administrative professional skilled in customer service, office management, and scheduling. Proven ability to enhance communication and community engagement while maintaining accurate records and documentation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Rineyville Baptist Church
Rineyville, KY
07.2021 - Current
Managed church calendar and scheduled appointments for staff and ministry events.
Coordinated communication between church members, staff, and external organizations.
Maintained accurate records of donations and membership information using church management software.
Assisted in organizing community outreach programs and events to enhance church engagement.
Prepared meeting materials and minutes for leadership team discussions, ensuring clear communication.
Answered phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Maintained confidentiality of all matters of staff, deacons, and committees.
Missions Specialist
Kentucky Woman's Missionary Union
Louisville, KY
02.2004 - 02.2022
Coordinated mission outreach programs to support community engagement and service initiatives.
Developed training materials for volunteers, enhancing program effectiveness and participant understanding.
Facilitated missions discipleship workshops and seminars to educate members on mission-related topics and best practices.
Evaluated program outcomes, ensuring alignment with organizational goals and community needs.
Participated in strategic planning sessions to identify opportunities for growth and improved service delivery.
Assisted in the design and execution of specialized training programs, increasing team preparedness for future missions.
Reported to and worked alongside the Executive Board.
Conducted thorough post-mission evaluations to identify areas of improvement and implement necessary changes for future success.
Assisted leadership with long-term planning activities by analyzing relevant data sets for trends related to current goals.
Executive Director
Kentucky One Church One Child Adoption Agency
Louisville, KY
04.2014 - 06.2019
Led strategic initiatives to enhance adoption processes and improve service delivery.
Developed and implemented training programs for staff to ensure best practices in child welfare.
Collaborated with community organizations to expand outreach and increase awareness of adoption services.
Streamlined operational workflows, resulting in improved efficiency and reduced processing times.
Developed and maintained relationships with local agencies.
Mentored senior management, fostering leadership development and succession planning.
Spearheaded fundraising efforts that significantly increased available resources for organizational operations.
Championed diversity and inclusion initiatives, creating a more welcoming work environment for all employees.
Directed strategic initiatives to enhance organizational effectiveness and operational efficiency.
Oversaw cross-departmental collaboration to align project goals with organizational objectives.
Oversaw communications with the state department of Children and Family Services to continuity of services with and to families that were adopting or fostering special needs children.
Reported to and worked alongside Board of Directors.
Education
Bachelor of Arts - Gerontology/Social Services
University of Arkansas At Little Rock
Little Rock, AR
Master of Arts - Religious Education
Southern Baptist Theolological Seminary
Louisville, KY
05-1983
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Time management
Microsoft Excel
File organization
Microsoft outlook
Filing
Customer relations
Critical thinking
Scheduling
Documentation and recordkeeping
Office management
Database entry
Scheduling and calendar management
Dedicated team player
Administrative support
Affiliations
Southern Baptist Convention
Kentucky Baptist Convention
Certification
Crisis Management
Kiercy-Bates Testing
Interests
Gardening
Exploring famous landmarks, historical sites, and cultural attractions in a new destination