Wanda "Jan" Davis

Fast paced multi-provider primary care office. Primary focus on monitoring quality measures and care gaps to improve healthcare outcomes for patients and to meet clinical quality metrics. Room patients, medication reconciliation, update EMR. Prior authorizations for medications, infusions and specialty medications. Patient triage, injections, vaccines, updating NCIR, phlebotomy, referrals for preventive screenings, medication teaching, schedule appointments.

• Lead CMA in busy Gastroenterology office. Working collaboratively with physicians and co-workers to provide excellent patient care. Coordinate clinic schedules to ensure a smooth flow of daily appointments, precept new employees, coordinate specialty referrals, obtain prior authorizations for diagnostic imaging and prescriptions including specialty drugs, complete patient training visits for injectable specialty drugs, room patients and update EMR, patient triage, phlebotomy, injections, manage drug rep visits and coordinate lunches, trouble shoot and resolve issues as they arise.

• Administrative Coordinator Responsibilities:
• Responsibilities include attending Information Seminars for new candidates, review medical history to determine if potential candidates qualify for surgery. Verify insurance coverage and benefits prior to scheduling patients for required classes and initial consult appointments. Navigate patients through the pre-operative clearance process from seminar to surgery. Schedule required pre-operative clearance appointments and diagnostic testing. Work closely with multiple medical specialties and insurance companies on a daily basis to promote cohesiveness of care for the patient. Coordinate surgical and clinical schedules for multiple surgeons. Post surgeries and work with insurance companies in regards to individual policy requirements to ensure patient completion of all pre-operative requirements to obtain appropriate authorizations for surgical procedures. Maintain accurate surgical and program statistics and outcomes and present during Bariatric team meetings. Collaborate with Bariatric Program Coordinator, Surgeons, Hospital Administration staff and Marketing staff to determine ways to market and grow the program. Supervise and train new clinical staff. Provide patient education.
• Clinical Responsibilities:
• Scribe for physician during clinic, accurately enter charges and orders, Scheduling and ordering diagnostic testing procedures, order patient education materials, provide clinical support to surgeons. Post-op follow up calls to assess for post-operative complications. Triage patients both over the phone and in the office. Obtain vitals, document complaints, update medical records, remove sutures, staples and drains, give injections, initiate IV access and monitor IV fluids in office during rehydration clinics.