Wandys Cedeno
Fort Collins,CO
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Longhorn Steakhouse
12.2019 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Personal Vacation Planner
Carnival Cruise Lines
02.2016 - 12.2018
- Created a perfect vacation plan with details provided by the guest and their families
- Outbound communications to increase productivity monthly
Small Business Consultant
AT&T
09.2011 - 12.2013
- Resolve business customers issues while providing the most effective course of action
- Maintained a 100% customer satisfaction rate while reaching all mandated quotas
- Year-round training on all new technologies to better serve our business client needs
Residential Service Manager
The Cleaning Authority
06.2009 - 07.2011
- Hired, trained, schedule, supervised, and evaluated personal (over 30)
- Purchased equipment and supplies on a large scale and oversaw daily operations
- Handled accounts payable/receivable and prepared various reports
Route Sales Representative
Frito Lay INC.
03.2001 - 05.2009
- Sold company product and increased sales by five percent each year, for 8 years
- Ensured that stores had fresh product and rotated to reduce waste (top 3 each year)
- Safely loaded, delivered and stocked all products at their respective destinations
- Maintained weekly and monthly inventory log of products to ensure best practices
- Certified Trainer tasked with training around 100 new and existing RSR
- Member of safety committee where I brought ideas to reduce on the job injuries
- Communicated with hundreds of managers to obtain incremental growth
Education
Radiologic Technology -
Keiser University
Miami, FL12.2024
Air Condition Technician -
Polytechnical Institute of Florida
Miami, FL09.1992
Skills
- Fluent in Spanish
References
References are available on request.
Certification
Food and Safety
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Longhorn Steakhouse
12.2019 - Current
Personal Vacation Planner
Carnival Cruise Lines
02.2016 - 12.2018
Small Business Consultant
AT&T
09.2011 - 12.2013
Residential Service Manager
The Cleaning Authority
06.2009 - 07.2011
Route Sales Representative
Frito Lay INC.
03.2001 - 05.2009
Radiologic Technology -
Keiser University
Air Condition Technician -
Polytechnical Institute of Florida
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